Online stores

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Turn your visitors into customers

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I help webshops through personal advice to provide a better customer experience.

So you can sell more and have happier customers.

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or contact me via e-mail

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Ordering online can be frustrating…
but it shouldn’t be.

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When can I help you?

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  • You get plenty of visitors but are not selling enough.
  • You’re getting a lot of complaints and keep answering the same questions.
  • You want to help out customers, but you don’t know how to.
  • You want your webshop to appeal to customers, but you don’t know where to start.

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How to get started?

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1

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Schedule a video call

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During a review (45min) we’ll identify what to improve about your customer experience.

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2

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Receive your personal plan

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Receive a prioritized plan mon what and how to improve.

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3

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Start growing your online store

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Realize your plan and start growing. We’re happy to follow up on your progress.

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or contact me via e-mail

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Most online stores don’t know what motivates customers to buy…

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And I’ll help you figure this out.

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Ik ben jeroen en help al 10 jaar websites en webwinkels om hun klanten beter te begrijpen.

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Door een beter begrip van jouw klant en zijn klantenreis (customer journey) ben je in staat om jouw klanten beter aan te spreken. Zo kan je mogelijke aankoop obstakels uit de weg halen.

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De inzichten waar ik me op baseer komen niet enkel uit mijn eigen ervaringen en onderzoek, maar ook van grote gespecialiseerde instituten.

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Via gepersonaliseerd advies en begeleiding kan jij genieten van een massa advies en inzichten zonder dat je overladen wordt met informatie.

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An absolute must!

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We engaged Jeroen as a UX Usability expert on a redesign project for a large webshop. The workshops always bear witness to the right know-how and are to the point.

He listens to the needs of the customer and chooses the best method to convey his expertise.

We were able to seamlessly translate the learned UX expertise into user-friendly wireframes and designs. In addition, he was willing to provide further support afterwards where necessary.

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Natasja Ceulemans, Lead Designer @ 

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Are you losing customers during checkout?

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5 reasons why people abandon during checkout…

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and what to do about it.

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Are you losing customers during checkout?

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5 reasons why people abandon during checkout…

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and what to do about it.

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Newsletter

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Weekly advice to improve your online store…

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